These are at the customer's expense unless a product has a fault. Please note that Olli Ella is not responsible for transit costs for returned items. Pretty in (oh so delicate and soft) Olli Ellas vintage Rose pink Instantly recognised as a beautiful Olli Ella product, the very sweet Luggy Basket is a. Once we receive returned goods and they prove to be in original condition with packaging and documentation, we will process the credit note or refund. We suggest using a tracked service to ensure your return reaches us safely. Packages received after this period will not be accepted. Please note returns sent to any other Olli Ella address will not be accepted and/or may incur a €20 redelivery fee Return your product to the below address:.Download and complete your returns form, please pop this in with your return item.Please return your product in original packaging and return within 30 days of receiving your order.If you believe you have received a faulty item, please also send photos to support your claim. Don't forget to reference your order number. Please explain the reason for your return and request your credit note or a refund. Contact our Customer Happiness Team on request your return.If all of the above conditions are met, please use the below process when requesting to return product: Please note that we may not be unable to cancel orders, change shipping methods or products during busy sale periods. If delivery is unsuccessful the customer will be responsible for any redelivery charges should they arise. Olli Ella is not responsible for any import duties, taxes or delays that may occur during shipping. GLS will arrange for the delivery of goods to the address provided as a preferred delivery address. Please note: If you have purchased any products on pre-order, please note that your entire order will be dispatched once all items are in stock.Īustria, Poland, Lithuania, Monaco & Liechtenstein, Franceīulgaria, Estonia, Finland, Italy, Latvia, Portugal, Spain & SwedenĬroatia, Czechia, Hungary, Romania, Slovakia, Slovenia, Bosnia & Herzegovina Once an order has been placed, please allow 3-7 business days for delivery. We will endeavour to process all orders within these time frames, however, there may be delays during busy sale periods. Orders placed on weekends or bank holidays will be processed the next business day. We invite you to explore this range, full of sentimentality and soft palettes.Orders placed before 12 pm will be processed the same day. Now available through our NZ website, we continue to showcase this brand’s prominent products, paying tribute to early childhood imagination and playful aesthetics. From change baskets to gorgeous, hand-woven bags, these creations are truly a nod to special, heartfelt treasures. We believe in endless possibilities, and with a whimsical range of adorable designs from Olli Ella, that’s entirely possible for our customers. Discover This Vintage-Inspired Range at Tea Pea Home Now with 7 children between them, they’ve nourished these creations into much-loved designs that continue to add a playful, effortless and functional appeal to homes and wardrobes. Self-proclaimed as children themselves, the founders maintain their inspiration from collecting toys and treasures, having done so since their own childhood. From there, frequent brainstorming – fuelled by a passion for the line – the brand sparked global recognition. Olli Ella Dinkum Dolls were born from humble beginnings in the bedrooms of its NZ-based founders, Chloe and Olivia. Find Perfectly Huggable and Lovable Dinkum Dolls
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